Los Santos Police Department
INTERNAL AFFAIRS DIVISION
"TO PROTECT AND TO SERVE"
QUALITY SERVICE IS YOUR RIGHT
The motto of the Los Santos Police Department is “to protect and to serve.”. The Department is dedicated to providing the finest police service possible. In order to provide quality service to the community, we need your assistance. This is your police department. We welcome your comments and encourage you to let us know about the quality of service you receive from our employees.
If you believe the conduct of an employee was inappropriate, you may file an online complaint here.
FILING A COMPLAINT OF POLICE MISCONDUCT
A complaint can be filed in person at any police facility. Although it is not required, the Department encourages community members to make these reports in person so a supervisor has an opportunity to do a thorough initial assessment of your complaint.
If you do not wish to report your complaint in person, you may obtain a “Complaint of Employee Misconduct” form from any police facility. Complaints may also be filed online, with the form attached below.
Reports must be filed within 7 days of the incident in question, to ensure a clean and fair investigation.
Anonymous and third-party complaints are also accepted and will be investigated to the extent that sufficient information is provided. However, if you choose to not provide your contact information, the investigators will be unable to ask you follow-up questions that might be needed for a thorough, complete investigation.
THE INVESTIGATION PROCESS
All complaints are reviewed by IA before being assigned for investigation.
Your complaint will be investigated by a trained supervisor. The investigation may include interviews of witnesses and officers; a review of Department records, policies, and procedures; an inspection of medical records, photographs and other evidence; and legal analysis.
The investigation of a personnel complaint and subsequent actions (including the administration of discipline when warranted) are involved and time consuming processes. The amount of time they take depends on a number of factors and generally varies from several weeks to about a month. Once the process has been completed, you will be notified of the outcome in writing if you have provided your mailing address.
